For customers using du’s mobile services, it’s important to keep track of your data usage to avoid exceeding your data limit and incurring extra charges.

In this article, we’ll explore how to check your du data balance and manage your data usage effectively.

Ways To Check Du Data Balance For Prepaid Users

As you reach the limits of 75%, 85%, and 100% of your data bundles, you will be notified promptly through SMS of your use and remaining balance. Also, there are several ways to check your du data balance, depending on your preference and the device you are using. Here are a few methods:

Via SMS

You can send an SMS with the text “BAL” to the du shortcode 1355. You’ll receive a reply with your remaining data balance.

Via the Du Mobile app

The easiest approach for checking Du’s balance is to use the Du official app, which is available on the app store and the Google Play store. Install it and sign in to the Du application. If you don’t have an account, you can just create it in a snap of 2 minutes. After logging in, you may check your balance and manage all of your information.

Via the du website

https://myaccount.du.ae/servlet/myaccount/en/home.html

You can log in to your du account on the du website and view your data balance from the account overview page.

Ways To Check Du Data Balance For postpaid Users

There are several ways to check your du data balance, depending on your preference and the device you are using. Here are a few methods:

Via SMS

You can send an SMS with the text “REWARDS” to the du shortcode 1233. You’ll receive a reply with your remaining data balance.

Via the Du Mobile app

The easiest approach for checking Du’s balance is to use the Du official app, which is available on the app store and the Google Play store. Install it and sign in to the Du application. If you don’t have an account, you can just create it in a snap of 2 minutes. After logging in, you may check your balance and manage all of your information.

Via the Du website

https://myaccount.du.ae/servlet/myaccount/en/home.html

You can log in to your du account on the du website and view your data balance from the account overview page.

About Du

EITC (Emirates Integrated Telecommunications Company) renamed as du in 2007, is one of the United Arab Emirates’ two primary telecom operators. Du provides a range of services including mobile and fixed-line telephony, broadband internet, and digital television. it has 6.7 million (39%) UAE mobile subscribers and 236,000 fixed-line subscribers as of 2021. Its shares are traded on the Dubai Financial Exchange and it is governed by the Securities and Commodities Authority and the UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA).

Managing Your Du Data Usage

Once you’ve checked your data balance, it’s important to manage your data usage effectively to avoid running out of data before the end of your billing cycle.

Here are some tips for managing your du data usage:

Use Wi-Fi whenever possible

When you’re at home or in a place with Wi-Fi access, connect to the Wi-Fi network to conserve your mobile data.

Monitor your usage regularly

Check your data usage regularly to ensure that you’re staying within your limit. You can view your usage history on the My Account app or website.

Turn off mobile data for unused apps

Some apps may continue to use your data in the background even when you’re not using them. To prevent this, you can turn off mobile data for specific apps in your device settings.

Use data-saving features

Many mobile devices have built-in features to help you save data. For example, you can enable data saver mode in the Google Chrome browser to reduce data usage while browsing the web.

Du Packages

Here are some of the plans offered by du:

Mobile plans

Du offers a range of postpaid and prepaid mobile plans with varying amounts of data, local minutes, and international minutes, where the monthly pack starts from AED 20 for postpaid users and goes up to AED 1000. On the other hand for prepaid users, the data pack starts from AED 25 and goes up to AED 100. They also offer roaming plans for travellers.

Home Wireless plans (Internet+TV)

Du offers Home wireless plans for home and business use with options for internet, landline, and TV services.

Broadband (Internet Only) plans

Du offers broadband plans with varying speeds and data allowances for home and business use.

How To Get Du Sim

To get a Du SIM card, you can follow these steps:

  1. Visit any of the Du stores or authorized retailers across the UAE.
  2. Provide your original Emirates ID or passport (for tourists) to the storekeeper.
  3. Select the type of SIM card you want and the mobile number.
  4. Choose the plan that suits your needs.
  5. Pay for the SIM card and plan using cash or a card.

After completing these steps, your new du SIM card will be activated, and you will be able to use it immediately.

Note: if you are a tourist, you can only get a prepaid SIM card with a validity of up to 90 days.

Du Alternatives

As for alternatives to Du in the UAE, some of the other major telecommunications providers include:

Etisalat

Etisalat is the largest telecommunications provider in the UAE and offers similar plans to Du for mobile, fixed-line, and broadband services.

Virgin Mobile

Virgin Mobile is a mobile virtual network operator that operates on the Du network and offers competitive mobile plans.

Ooredoo

Ooredoo is a Qatari telecommunications provider that also operates in the UAE and offers similar plans to Du and Etisalat.